Shipping & Delivery

Welcome to Earthconnexion. We are committed to providing our customers with high-quality, sustainable cork bags while ensuring a seamless and transparent shipping experience. This Shipping Policy outlines the terms and conditions regarding the delivery of your orders. By placing an order on https://earthconnexion.com/, you agree to the practices described below.

1. Shipping Overview

At Earthconnexion, we understand that receiving your eco-friendly accessories in a timely and safe manner is a top priority. Our logistics framework is designed to handle every sustainable cork bag with the utmost care, ensuring that from the moment you click “Purchase” to the moment your package arrives at your doorstep, every step is managed with professional precision.

2. Order Processing & Timelines

Efficiency is at the heart of our operations. We strive to process orders as quickly as possible to minimize your wait time. Please refer to the following table for our standardized handling and transit schedules.

Activity	Details
Order Cut-off Time	5:00 PM (EST), Monday – Friday
Handling Time	1 Business Day (Processed Monday – Friday)
Transit Time	2 – 6 Business Days (Shipping Duration)
Operating Days	Monday – Friday (Excluding Public Holidays)

3. Shipping Rates & Destinations

We believe in straightforward pricing without hidden fees. Currently, we offer a flat-rate shipping model for all orders within the United States. This allows you to shop for our unique sustainable cork bags with full knowledge of the final cost upfront.

Destination	Shipping Method	Rate
United States (Domestic)	Standard Ground Shipping	$6.99 (Flat Rate)

4. Delivery Services & Carriers

To guarantee the safe arrival of our products, Earthconnexion partners with the most reliable logistics providers in the industry. Depending on your location and the package size, your order will be delivered by one of the following carriers:

• USPS (United States Postal Service)
• UPS (United Parcel Service)
• FedEx

The specific carrier is selected based on the efficiency of their routes to your specific address to ensure the 2-6 day transit window is met. Once your order has been dispatched from our facility, the carrier assumes responsibility for the physical delivery of the package.

5. Order Tracking Information

Transparency is key to a premium shopping experience. Once your order has been processed and leaves our warehouse (within the 1-day handling window), you will receive an automated Shipping Confirmation email. This email will contain your unique tracking number and a link to the carrier’s website where you can monitor your package’s progress in real-time.

Please allow up to 24 hours for the tracking information to update once the label has been created. If you do not receive your tracking information within 2 business days, please contact our support team immediately.

6. Address Accuracy & Modifications

Customers are responsible for providing complete and accurate shipping addresses. Please double-check your street number, apartment number, and zip code before finalizing your purchase. Earthconnexion is not liable for orders delivered to incorrect addresses provided by the customer.

Change of Address: If you realize there is an error in your shipping address, please contact us at support@earthconnexion.com within 2 hours of placing the order. Once an order has passed our 5 PM EST cut-off time and entered the handling stage, we cannot guarantee that changes can be made.

7. Delayed, Lost, or Damaged Shipments

While we work with top-tier carriers, occasionally delays may occur due to extreme weather, logistical challenges, or high-volume seasons. If your package has not arrived within the estimated 6-day transit window plus the 1-day handling period, please reach out to us.

• Damaged Items: If your sustainable cork bag arrives damaged due to transit, please take clear photographs of the packaging and the item and email them to our support team within 48 hours of receipt.
• Lost Packages: If the tracking status shows “Delivered” but you have not received the package, we recommend checking with neighbors or your local post office before filing a claim with us.

8. Commitment to Sustainability

As a brand specializing in sustainable cork bags, our commitment to the environment extends to our shipping practices. We utilize minimal and recyclable packaging materials whenever possible to reduce our carbon footprint. Every shipment from Earthconnexion reflects our dedication to the planet.

9. Contact Information & Customer Support

Our professional support team is available to assist you with any questions regarding your shipment, tracking details, or product inquiries. We prioritize clear communication and timely resolutions.

This shipping policy was last updated on April 2026. Earthconnexion reserves the right to modify these terms to reflect changes in logistics or service standards.