Privacy Policy

At Earthconnexion, accessible from https://earthconnexion.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Earthconnexion and how we use it. We are committed to protecting your personal data and your right to privacy in accordance with professional industry standards.

1. Information We Collect

When you visit Earthconnexion or purchase a sustainable cork bag, we collect certain information necessary to process your order and improve your experience. This includes:

• Personal Identifiable Information: Name, shipping address, billing address, email address, and phone number.
• Payment Information: While we do not store full credit card numbers, we collect payment details through secure, encrypted third-party processors to complete transactions.
• Device Information: Information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process and fulfill your orders (including shipping and handling).
• Communicate with you regarding order status, tracking, and support.
• Screen our orders for potential risk or fraud.
• Provide you with information or advertising relating to our products or services, when in line with the preferences you have shared with us.
• Improve and optimize our website functionality.

3. Log Files and Cookies

Earthconnexion follows a standard procedure of using log files. These files log visitors when they visit websites. Like any other website, we use ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use specialized e-commerce platforms to power our online store and analytics tools to help us understand how our customers use the site. We also share information with our delivery partners (USPS, UPS, FedEx) to ensure your sustainable cork bags reach your doorstep within the 2-6 day transit window.

5. Data Security

The security of your Personal Information is important to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use Secure Socket Layer (SSL) technology to ensure that your data is encrypted and protected during transmission.

6. Your Data Rights

Depending on your location, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage visitors to frequently check this page for any changes.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our professional support team:

Last updated: April 2026. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.